Last Updated: July 2024
1. All Sales Are Final
Due to the highly personalized, digital, and labor-intensive nature of our services, **all sales are final**. Once an order is placed and our experts (human and AI) begin work, we incur irreversible costs. Therefore, **we do not offer refunds, cancellations, or exchanges** under any circumstances.
2. Our Commitment to Satisfaction
While refunds are not provided, your satisfaction is our top priority. If you are not satisfied with the initial delivery, we offer the following revision process:
- You may request up to **two (2) rounds of reasonable revisions** within **seven (7) days** of receiving your completed service.
- Revision requests must be specific, clear, and submitted via email.
- This process ensures the final product aligns with your expectations based on the information you initially provided.
3. Acknowledgment of Policy
By making a payment to JoziResumeā¢, you acknowledge that you have read, understood, and agreed to be bound by this No-Refund Policy and our Terms of Service.
4. Alternative Solutions
Instead of Refunds, We Offer:
- Service revisions and improvements as per our policy.
- Additional consultation time (at our discretion).
- Future service credits (on a case-by-case basis).
š¬ Questions About This Policy?
We encourage you to contact us before placing your order if you have any concerns:
WhatsApp: +27 67 794 7136
We're happy to discuss your specific needs and expectations to ensure our service is the right fit for you.